Details: Implement and Monitor the Corporate Service Standards, including the Quality Performance Program, for all services rendered. Implement and manage a detailed marketing program of personal sales calls, telephone sales, direct mail in-office demonstrations and public relations for assigned branch. Direct and manage Staffing Specialists customer development activities, including face-to-face customer contact to create and develop a good business relationship with existing and inactive customers and retain and build additional revenues. Implement and monitor activities designed to recruit, train and retain temporary employees needed to fill all available assignments. Recruit, select, train, and evaluate Staffing Specialists using guidelines and materials developed by Corporate Headquarters. Provide overall supervision and counsel to branch service staff. Conduct regular permanent staff meetings to ensure good communication within local branches. Inform employees of Manpower's strategies, objectives and results locally, regionally and nationally. Review all financial and general management reports. Implement bill/pay structure to ensure a proper gross profit level. Determine customer credit extensions with assistance from the Corporate Credit Department. Implement corporate collection policies and procedures. Assist management in the annual preparation of a detailed forecast including projected billable hours, sales, gross profit and net profit (manage expenses necessary to achieve the desired net operating profit). Supervise the training of temporary employees on office automation equipment and software.

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